They usually work during daylight hours due to safety and because this allows outreach workers to connect individuals that are homeless to resources and other critical services like health and mental health services, job training programs, and those offered by the Department of Motor Vehicles and Department of Public Social Services.ĭue to high demand, it may take a few days for an outreach team to be deployed and we may need to prioritize those individuals who are most vulnerable. Department of Housing and Urban Development considers "literally homeless." This is defined as, "an individual that has a primary nighttime residence that is a public or private place not meant for human habitation." When do outreach workers work? While there are different types of homelessness, street-based outreach teams serve those who the U.S. The commitment of our outreach teams, combined with expanded housing opportunities, Until there’s more shelter and affordable permanent housing, the process to get people indoors is slower than we would like.īut through the investments of capital development funding via Proposition HHH, No Place Like Home, and Measure H, there will be an increase in shelter beds and permanent housing over time. Regardless, everything we do is in partnership with those we serve, and is done in a way that fosters dignity and self-determination. Some people may require significant time to build trust. To help people who are homeless move from the streets into a permanent home. But the ultimate goal of outreach services? Their efforts can be as simple as helping someone experiencing homelessness get an ID card or as complex as helping to meet medical and mental health needs. Outreach teams start by building a trusting relationship with and determining the needs of people living on the streets. Some teams even have physical health, mental health and substance use professionals. Outreach workers have many different skills including homeless services navigation, mental health first aid, motivational interviewing, and trauma informed care, among others. As outreach teams focus on street-based services, they cannot perform in-reach to facilities. Unfortunately, outreach teams are not able to serve individuals who are couch surfing, temporarily living with friends or family, at risk of homelessness, or already staying in a homeless shelter. For medical and mental health emergencies, call 911. If you are concerned about illegal activity, contact your local law enforcement agency. If you come across a family with minor children experiencing homelessness, have them call 211 and ask to be connected to the Coordinated Entry System for Families. When should I NOT fill out an outreach request? As outreach capacity is limited, requests for those with more serious medical and/or mental health needs may be prioritized. Winter Shelter Site List Augmented Winter Shelter Sites When should I fill out an outreach request?ĭid you see someone experiencing homelessness who needs help? Notice a homeless neighbor who seems to be struggling with their physical and/or mental health? Then you can help them by filling out an outreach request and alert us as to any specific concerns you may have regarding the person’s well-being. LA-HOP does not replace homeless encampment reporting protocols. JS errorįor services like bulky item pickup, illegal dumping or graffiti removal, please contact your municipality. JS errorįor crime or illegal activity, please contact your local law enforcement agency. JS errorįor medical or mental health emergencies, please call 911. We’ll use this information to dispatch a homeless services outreach team to the area. LA-HOP is designed to assist people experiencing homelessness in Los Angeles County with outreach services.
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